77ja Privacy Policy — Your Data, Protected

77ja is an online casino and sports betting platform operating at https://77ja.vip and primarily serving players based in Bangladesh. This Privacy Policy applies to all personal data collected through the 77ja website, mobile browser experience, customer support interactions, and any related communications.

By registering an account or using the 77ja platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Privacy Policy, you must not create an account or continue using the platform.

77ja collects the following categories of personal data from players and visitors to the platform:

• Registration data: full name, date of birth, mobile phone number, and email address (where provided) supplied when you create a 77ja account.
• Identity verification documents: scans or photographs of government-issued identification (National ID card, passport, or driving licence) submitted during KYC verification.
• Financial data: records of deposits, withdrawals, transaction amounts, payment method references (e.g. bKash mobile number), and account balance history.
• Technical data: IP address, device type, operating system, browser type and version, screen resolution, and session timestamps collected automatically when you access the platform.
• Behavioural data: game play history, betting patterns, session duration, pages visited, and promotional interactions recorded for fraud prevention, responsible gaming compliance, and service improvement.

77ja does not knowingly collect data from individuals under 21 years of age. If we discover that data has been collected from a person under 21, that data will be deleted and the associated account will be closed immediately.

77ja uses the personal data we collect for the following specific purposes:

• Account management: to create and maintain your player account, verify your identity, process your login sessions, and manage your account settings and preferences.
• Payment processing: to facilitate deposits via bKash, Nagad, Rocket, and Upay, and to process withdrawal requests to your registered payment method.
• Fraud prevention and security: to monitor for suspicious activity, prevent unauthorised access, detect bonus abuse, and comply with anti-money-laundering obligations.
• Responsible gaming compliance: to monitor playing patterns, apply deposit limits or session restrictions you have requested, and identify players who may be at risk of problem gambling.
• Marketing communications: to send you promotional offers, bonus notifications, and platform updates — but only where you have not opted out of receiving such communications. You may opt out at any time by contacting support.

77ja processes personal data on the following legal bases:

• Contractual necessity: processing required to fulfil the services described in the Terms & Conditions, including account creation, game play, deposits, and withdrawals.
• Legitimate interests: fraud detection, platform security, responsible gaming monitoring, and internal analytics for service improvement.
• Consent: marketing communications sent only where you have provided affirmative consent and have not subsequently withdrawn it.
• Legal obligation: KYC identity verification, anti-money-laundering checks, and record-keeping obligations required by applicable law.

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal. To withdraw consent for marketing communications, contact [email protected].

77ja does not sell personal data. We may share your data with the following categories of trusted third parties, strictly for the purposes described:

• Payment processors: bKash, Nagad, Rocket, and Upay receive the minimum transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and are not controlled by 77ja.
• Game software providers: Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming receive session identifiers necessary to load and operate their games. They do not receive your full name, NID, or payment details.
• Legal and regulatory authorities: 77ja may disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law or valid legal process, including in connection with fraud investigations or anti-money-laundering compliance.

77ja requires all third-party service providers to maintain appropriate technical and organisational security measures to protect any personal data we share with them, consistent with the standard of protection described in this Privacy Policy.

77ja retains personal data for as long as your account remains active and for a defined period thereafter. Specific retention periods are as follows:

• Account and registration data: retained for the duration of your account plus a minimum of 5 years after account closure, to satisfy legal record-keeping obligations.
• KYC identity documents: retained for as long as required by applicable anti-money-laundering law, typically 5 years from the date of the last transaction.
• Transaction records: retained for a minimum of 5 years from the date of each transaction for financial audit and regulatory compliance purposes.
• Marketing preferences: retained until you opt out or request deletion, after which your preference not to be contacted is itself retained as a suppression record.

77ja uses cookies and similar tracking technologies on its platform to provide essential site functionality and to improve the player experience. The categories of cookies used are:

• Strictly necessary cookies: required for the platform to function, including session authentication, security tokens, and login state management. These cannot be disabled without affecting the ability to use the platform.
• Functional cookies: used to remember your preferences such as language settings and game lobby filters, improving the consistency of your experience across sessions.
• Analytics cookies: used to collect aggregated, anonymised data about how players use the platform, helping 77ja identify areas for improvement without identifying individual users.
• Session cookies: temporary cookies that expire when you close your browser, used to maintain your logged-in state during a single platform session.

You can control cookies through your browser settings. Note that disabling cookies beyond the strictly necessary category may impair certain features of the 77ja platform, including maintaining a persistent login session and remembering your game preferences.

77ja implements the following technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration: SSL/TLS encryption on all data in transit; encrypted storage of sensitive data at rest; role-based access controls limiting staff access to personal data on a need-to-know basis; regular security assessments; and session timeout policies to reduce risk from unattended logged-in devices.

While 77ja takes reasonable steps to secure your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, 77ja will notify affected users without undue delay and take all reasonable steps to contain and remediate the breach.

As a 77ja player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request":

• Right of access: request a copy of the personal data 77ja holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right to rectification: request correction of any personal data that is inaccurate or incomplete. Name, date of birth, and contact details can be updated by contacting support with appropriate evidence.
• Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 77ja's legal retention obligations described in Section 8.
• Right to restrict processing: request that 77ja restricts its processing of your data in certain circumstances, for example while a correction request is being verified.

77ja will respond to all verified privacy rights requests within 10 working days. In some cases, particularly for complex or multiple requests, this period may be extended by a further 10 working days, in which case we will notify you of the extension and the reason for it.

77ja reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes that affect how we use your personal data, we will endeavour to provide a prominent notice on the platform or communicate the change to you directly via your registered contact details.

Your continued use of the 77ja platform after the posting of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the revised policy, you must stop using the platform and may request account closure by contacting [email protected].

77ja is the data controller responsible for your personal data collected through https://77ja.vip. If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which your personal data is handled, please contact our dedicated privacy team using the details below. We will not use any other channel to request sensitive information such as your password or OTP — treat any such request from another source as fraudulent.

Privacy contact email: [email protected]. Response time: within 10 working days for standard requests. All privacy correspondence must include your registered mobile number and account username so we can locate your records securely. Do not include your password in any correspondence.

This Privacy Policy is governed by and construed in accordance with applicable law. Any dispute arising in connection with this Privacy Policy that cannot be resolved through direct communication with 77ja's privacy team shall be subject to the dispute resolution procedure set out in the 77ja Terms & Conditions.

By using 77ja, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy in its entirety. If any provision of this Privacy Policy is found to be unenforceable, the remaining provisions shall continue in full force and effect.